Privacy Policy — ck67
Your privacy matters to us. This Privacy Policy explains exactly what personal data ck67 collects, why we collect it, how we use and protect it, and what rights you hold as a player on our platform. We are committed to full transparency.
Our Core Privacy Commitments
These cards highlight the most important privacy principles that guide how ck67 handles your personal information. The full policy sections below contain the complete details.
Data Minimisation
ck67 only collects the personal data that is strictly necessary to operate a safe, compliant, and enjoyable platform for Bangladeshi players. We do not collect data beyond what is required for account management, payment processing, and legal obligations.
Encryption at Rest and in Transit
All personal data transmitted between your device and ck67's servers is protected by SSL/TLS encryption. Stored data is encrypted at rest. We apply industry-standard security practices to prevent unauthorised access, disclosure, alteration, or destruction.
No Sale of Personal Data
ck67 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared only with essential service providers operating under strict confidentiality agreements and only to the extent required to deliver our services.
Your Consent Matters
Where we rely on consent as the legal basis for processing your personal data (for example, for marketing communications), you have the right to withdraw that consent at any time by contacting our support team. Withdrawal will not affect the lawfulness of prior processing.
Transparency First
We maintain a clear, plain-English record of exactly what data we hold, why we hold it, and how long we keep it. You have the right to access a copy of your personal data at any time by submitting a request to our support team.
Right to Erasure
Subject to our legal retention obligations (including anti-money laundering requirements), you may request the deletion of your personal data at any time. Requests will be reviewed and actioned within 30 days. Data required for regulatory compliance cannot be deleted ahead of the mandatory retention period.
Data Controller Information
For the purposes of this Privacy Policy, the data controller responsible for your personal information is ck67, operating the online casino and sportsbook platform accessible at https://ck67.app ("the Platform"). As data controller, ck67 determines the purposes and means by which your personal data is processed in connection with the Services it provides.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact ck67's privacy team using the details provided in the Contact Us About Privacy section at the end of this document. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
Information We Collect
ck67 collects personal data through several channels: information you provide directly during registration and account management, information generated automatically through your use of the platform, and information received from third-party payment and verification service providers. The categories of data we collect are described below.
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph (for KYC) | Registration form, KYC verification upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket / Upay wallet numbers, Visa / Mastercard last four digits, transaction history, deposit and withdrawal amounts in BDT | Payment gateway, transaction records |
| Technical Data | IP address, device type, operating system, browser type and version, session duration, login timestamps | Automatically collected via server logs and cookies |
| Usage Data | Games played, bets placed, bet amounts, game outcomes, bonus activations, pages visited, navigation paths | Platform activity logging |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification under applicable KYC obligations.
How We Use Your Data
ck67 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process personal data are as follows:
- Account creation and management — to register your account, verify your identity, maintain your account profile, and enable you to access all platform features.
- Payment processing — to process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your registered payment method. All transactions are denominated in Bangladeshi Taka (৳ BDT).
- Regulatory compliance and fraud prevention — to fulfil our Know Your Customer (KYC) obligations, conduct anti-money laundering (AML) screening, detect and prevent fraudulent activity, and respond to lawful requests from competent authorities.
- Responsible gaming — to monitor gameplay patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to provide appropriate intervention resources.
- Customer support — to respond to your enquiries, resolve disputes, process complaints, and maintain records of communications for quality assurance purposes.
- Platform improvement — to analyse aggregated usage data in order to improve game selection, website performance, user experience, and promotional offerings.
- Marketing communications — where you have given explicit consent, to send you promotional emails or notifications about bonuses, new games, and seasonal offers. You may withdraw consent at any time.
- Security monitoring — to detect unauthorised access attempts, enforce account restrictions, and maintain the integrity of the platform for all players.
Data Sharing and Disclosure
ck67 does not sell, rent, or otherwise trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
Third-Party Service Providers
We engage carefully selected third-party service providers to assist us in delivering our platform. These providers act as data processors and are contractually bound to process your data only on our instructions, to maintain appropriate security measures, and never to use your data for their own purposes. Categories of service providers include:
- Payment processors — bKash, Nagad, Rocket, Upay, and card payment networks (Visa, Mastercard) to facilitate deposits and withdrawals.
- Identity verification providers — third-party KYC and AML screening services that assist in verifying player identity and conducting sanctions checks.
- Game content providers — studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi provide game software and may receive limited technical data necessary to operate the games correctly.
- IT infrastructure and hosting — cloud infrastructure and content delivery network providers that host the ck67 platform and store data securely.
- Customer support tools — support platform providers that facilitate live chat and email communication between players and the ck67 support team.
Legal and Regulatory Disclosures
ck67 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or in response to a lawful governmental request. In such cases, we will disclose only the minimum information required to satisfy the legal obligation.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of ck67's business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any changes to the privacy terms that may result.
Data Retention
ck67 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The following retention periods apply as a general guide:
- Account and identity data — retained for the duration of the player account's active status, plus a minimum of 5 years following account closure to meet anti-money laundering and financial record-keeping obligations.
- Transaction records — retained for a minimum of 5 years from the date of each transaction in accordance with financial compliance requirements.
- Customer support communications — retained for 3 years from the date of the interaction for quality assurance, dispute resolution, and audit purposes.
- Technical and usage logs — retained for up to 12 months for security monitoring and platform analytics, after which they are anonymised or deleted.
- Marketing consent records — retained for the duration of the consent plus 2 years to evidence compliance with consent obligations.
- Self-exclusion records — retained indefinitely to prevent re-registration by self-excluded players, even after the exclusion period has ended.
When personal data is no longer required, ck67 securely deletes or anonymises it so that it can no longer be associated with an identifiable individual.
Security of Your Personal Data
ck67 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following measures:
- SSL/TLS encryption — all data transmitted between your browser or device and our servers is encrypted using Transport Layer Security (TLS). Look for the padlock icon in your browser's address bar when using ck67.
- Data encryption at rest — sensitive data stored in our databases, including identity documents and financial records, is encrypted using industry-standard algorithms.
- Access controls — access to personal data within ck67 is restricted on a strict need-to-know basis. Staff with access to player data are trained on data protection obligations and are bound by confidentiality agreements.
- Intrusion detection — our infrastructure is monitored continuously for unusual access patterns, brute-force attempts, and other indicators of unauthorised activity.
- Regular security assessments — ck67 conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses in its systems.
Despite these measures, no system connected to the internet can be guaranteed 100% secure. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected].
Your Privacy Rights
As a ck67 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Right of Access
Request a copy of the personal data ck67 holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held about you. Updates to core identity data may require supporting documentation.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing
Request that we temporarily halt the active processing of your personal data in certain circumstances, for example while a rectification request is under review.
Right to Data Portability
Request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service if you choose.
Right to Object
Object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on our legitimate interests in certain circumstances.
Children's Privacy
ck67 is strictly an 18+ platform. We do not knowingly collect, store, or process personal data from individuals under the age of 18. All players are required to confirm their age at registration, and identity verification procedures are in place to detect and reject underage registrations.
If ck67 becomes aware, at any time, that personal data has been collected from a person under the age of 18, that data will be permanently deleted and the associated account will be closed immediately. Any deposits made by a minor will be handled in accordance with our Terms & Conditions and applicable legal requirements.
If you are a parent or guardian and believe that a minor under your care has registered on or accessed the ck67 platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Updates to This Policy
ck67 reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing practices, or improvements to our platform and services.
When material changes are made — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered players via their registered email address at least 7 days before the changes take effect. Non-material changes, such as typographical corrections or clarifications that do not alter the substance of the policy, may be published without prior notice.
The "Last Reviewed" date displayed at the top of this page will be updated whenever any change is made. We encourage you to review this Privacy Policy periodically. Your continued use of the ck67 platform following notification of changes constitutes your acceptance of the revised policy.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck67 handles your personal data, please reach out to our privacy team using the contact details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
- Email: [email protected] (plain text — not a clickable link)
- Subject line: Please include "Privacy Request" or "Data Subject Request" in the subject line of your email so we can route it to the correct team.
- Response time: We aim to acknowledge all privacy requests within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days.
- Identity verification: To protect your data, we may ask you to verify your identity before processing any access, rectification, or erasure request.
ck67 takes every privacy concern seriously. If you are not satisfied with our response to your request, you have the right to escalate your concern to the relevant supervisory authority or data protection regulator in your jurisdiction.
Questions? Our Support Team Is Ready to Help
Browse our FAQ for quick answers, review our Terms & Conditions, or explore the ck67 platform. We are here 24/7 for Bangladeshi players.
18+ only. Gambling involves financial risk. Please play responsibly.